Finance messages

Dates, numbers and account names in the messages are examples.

1. 1

   "Set up Finance first."

   Someone who manages accounting setup does it once, from Finance → Chart of accounts - see Set up Finance.

2. 2

   "No financial year covers 2027-01-15 - open it in Finance → Periods."

   The date is in a year that isn't open yet. In Finance → Periods, select Open the next year (or the previous one).

3. 3

   "Sep 2026 is closed - post into an open period, or reopen it."

   Post into an open month instead, or ask someone with the Reopen closed periods permission to reopen it, with a reason. "… is locked - it's never reopened" means the month is final: post the correction in the current month.

4. 4

   "Debits (…) and credits (…) don't balance - a difference of …"

   The journal is out by that amount. The editor's footer shows which side is bigger.

5. 5

   "… is a control account - only its subledger posts there, never a manual journal."

   Receivables, payables, VAT, WHT and employee advances change only through their own documents - invoices, bills, payments, tax returns, claims and advances. Record the document instead.

6. 6

   "… this account takes no department" - or a dimension is required

   Each account says which of department, branch, cost center, fund and grant its lines must have, may have, or can't have. Turn on Dimensions, funds and grants in the editor and fill in, or clear, the one named.

7. 7

   "The grant belongs to another fund."

   Choose the grant's own fund, or leave the fund empty - the grant brings it.

8. 8

   "JV-2026-00012 is posted - reverse it instead."

   Posted journals can't be edited. Open it, Reverse it with a reason, and post a correct one.

9. 9

   "The opening balances don't balance …" or "… is a control account - enter its open items …"

   Check the balances against your last trial balance. Receivables, payables and advances aren't entered as one figure: list each unpaid invoice, bill and advance under Open items.

10. 10

    "Close FY 2025 first - years close in order."

    Close the earlier year first - often the one opened for your opening balances, which has nothing to close but its months.

11. 11

    "… doesn't agree with its detail - see Finance → Trial balance → Subledgers."

    A control account is out of step with the documents behind it, so the month can't close. Look at Subledgers under the trial balance, and contact TinERP support - nothing in TinERP should be able to cause it.

12. 12

    "… doesn't match the order and receipts - correct it, or have the exception accepted."

    A vendor invoice bills more than was received, or at a higher price than the order. Correct the invoice, or someone with Override match exceptions accepts the difference with a reason.